1 year extended warranty
All Music Computing products include a 1 year parts and labor factory warranty.
This is 1 year extended warranty covering parts and labor after the first included year (total of 2 years)
Warranty does not cover miss-use, modifications, or damage by user.
For details please refer to our support and warranty policy listed on our corporate website: http://www.musiccomputing.com/techsupport
This is 1 year extended warranty covering parts and labor after the first included year (total of 2 years)
Warranty does not cover miss-use, modifications, or damage by user.
For details please refer to our support and warranty policy listed on our corporate website: http://www.musiccomputing.com/techsupport
Our price: $299.00
2 year extended warranty
All Music Computing products include a 1 year parts and labor factory warranty.
This is 2 year extended warranty covering parts and labor after the first included year (total of 3 years)
Warranty does not cover miss-use, modifications, or damage by user.
For details please refer to our support and warranty policy listed on our corporate website: http://www.musiccomputing.com/techsupport
This is 2 year extended warranty covering parts and labor after the first included year (total of 3 years)
Warranty does not cover miss-use, modifications, or damage by user.
For details please refer to our support and warranty policy listed on our corporate website: http://www.musiccomputing.com/techsupport
Our price: $499.00
"White-Glove" support (Extended 30-days)
With every new product we provide, the user receives free life-time email and support ticket technical support. In addition, the user also receives a 30-day "White-Glove" support package whereby we can be on the phone with the user and also remote access the product to help setup and train the user in the operation of the product.
This is an extension to the include first 30-days or "White-Glove" support.
Limited of 1.5 hours per day during normal business hours.
User must contact Music Computing to set up support session time.
User must have phone and internet access during the support session.
This is an extension to the include first 30-days or "White-Glove" support.
Limited of 1.5 hours per day during normal business hours.
User must contact Music Computing to set up support session time.
User must have phone and internet access during the support session.
Our price: $299.00
Per incident support
Please note you can also obtain free life-time support through our email or online support ticket system.
This is for per incident support call or remote session when products are out of the first 30-day "white-glove" support period and cannot be resolved via email or our support ticket system.
Per incident is hereby defined as one specific question or issue, which requires less than 30 minutes of support time.
This is for per incident support call or remote session when products are out of the first 30-day "white-glove" support period and cannot be resolved via email or our support ticket system.
Per incident is hereby defined as one specific question or issue, which requires less than 30 minutes of support time.
Our price: $29.95
